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Used Car Buying Process FAQs

Enterprise Car Sales makes the car buying process easy. Our FAQs will help you through the entire process, from identifying the vehicle you want to understanding your financing options.

K03800 Checklist Car 1

What Do I Need to Buy a Car?

To purchase a car from Enterprise Car Sales, you will need a valid driver’s license, proof of insurance and an accepted form of payment. If you’d like to expedite the process, bring the following:  

  1. Down payment in the form of debit or credit card, money order or check 
  2. Proof of income if you’ve switched jobs in the last year (if you plan to finance the purchased vehicle) 
  3. Proof of residence if you’ve moved in the last year (if you plan to finance the purchased vehicle) 

If you have a vehicle to trade in, also bring the following: 

  1. Vehicle you want to trade in 
  2. Trade title 
  3. Trade-in appraisal estimate, if available (Final appraisal at dealership) 

If you still owe money on the vehicle you’re trading in, also bring the following: 

  1. Payoff quote 
  2. Payoff lender 

Do I Need to Schedule an Appointment with Enterprise Car Sales?

No. Feel free to walk in, call us at 1-800-406-1025 or chat with us online. You can also start your used car purchase online. Shop our inventory and start your car purchase online! Estimate your trade-in value and monthly payments, schedule a test drive and apply for financing – all from the comfort of your home. 

Why Should I Schedule an Appointment with Enterprise Car Sales?

If you’re looking to test drive a specific vehicle, we recommend making an appointment so your Sales Consultant can have the exact make and model you want available. Or if it is more convenient, you can also schedule a test drive by selecting “Start My Purchase” on the specific car that you’re interested in test driving. Find the right car for you and schedule a test drive.  

What Fees Should I Consider When Buying A Car?

If you’re purchasing a used car, some fees to consider include:  

  1. Taxes 
  2. Title and registration fees 
  3. Emissions testing and/or state inspection fees 
  4. Transfer fees 
  5. Documentation fees, which is a fee from the dealership to process the car sale. The documentation fee is known by different names in different states. The documentation fee may also be referred to as an administrative fee, dealer application processing fee, dealer conveyance fee, dealer documentary preparation service fee, dealer documentary service fee, dealer processing charge, dealer transfer service fee, delivery and handling fee, document preparation fee, document process charge, documentary fee, documentary preparation fee, documentary service, documentary service fee, documentary service charge, documentation & compliance fee, processing fee, processing service fee and/or service fee. 

If you’re purchasing a new car, you might incur those fees as well, and will need to consider the following additional fees. You will not encounter these additional new car fees when purchasing a used vehicle from Enterprise Car Sales. 

  1. Destination fees 
  2. Car dealer advertising fees 
  3. Dealer preparation fees 
  4. Additional transportation or freight fees 
  5. Extended warranty fees 
  6. Maintenance plan fees 
  7. V.I.N. etching fees 
  8. Financing fees, such as leasing charges 
  9. A.D.M. or A.D.P. fees, which stands for “Additional Dealer Markup” and “Additional Dealer Price” 

What Can I Do to Help Make the Car-Buying Process Go Faster?

If you want to expedite the process, you can do the following: 

  1. Browse inventory online 
  2. Set up an appointment  
  3. Complete a credit application online 
  4. If trading in, use our online valuation tool to get an idea of what your car’s worth

You can also start your used car purchase online by shopping our inventory, estimating your trade-in value and monthly payments, scheduling a test drive and applying for financing – all from the comfort of your home. 

Can I Return a Used Car?

Yes. Enterprise offers 7-Day Buyback. For a period of seven days or 1,000 miles beyond the odometer reading at purchase, whichever comes first, you can return your car for the price you paid, minus a $200 restocking fee (as allowed by law).  Restrictions apply.  See a Sales Consultant for details.  

Are Enterprise Sales Consultants Compensated Based on the Type of Car I Buy?

No. Our Sales Consultants receive the same compensation for every vehicle sold, regardless of make and model, because our goal at Enterprise Car Sales is to make sure you find the right car for you.  

What Should I Do After I Buy A Car from Enterprise Car Sales?

A Sales Consultant will review the vehicle with you and make sure you’re familiar with the car’s specific features and technology.

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Terms & Conditions
1 Price includes all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes; also not included are title registration, tag, governmental fees, electronic filing charges (excluding CO), any emissions testing and/or state inspection fees, transfer fee, and any finance charges (if applicable). Price does not include processing, administrative, dealer conveyance fee, closing, dealer and handling, or similar fees of $399 or less, except in the following states where the advertised price is inclusive of this fee: CO, GA, FL, IA, IN, KY, MA, NE, NH, NJ, SC, and TN. In WA state, a documentary service fee in an amount up to $150 may be added to the purchase price or capitalized cost. Vehicles subject to prior sale. We make every effort to provide accurate information including but not limited to price, miles and vehicle options, but please verify with your local Enterprise Car Sales location before purchasing. Current mileage may vary due to test drives and vehicle relocation. Used vehicles were previously part of Enterprise short-term rental and/or lease fleet or purchased by Enterprise from other sources including auto auctions, with previous use possibly short-term rental, lease or other.
2 EPA fuel economy ratings are provided by the vehicle manufacturer and may vary with vehicle use, condition and driving habits.
3 Payment based on amount financed for month term APR chosen when customer estimated payment using the site calculator. These calculators are for educational purposes only. Calculator results do not include tax, title, tags, governmental fees, and emissions testing charges. Calculator results does not include processing, administrative, closing, dealer and handling, or similar fees of $399 or less, except in the following states where the advertised price is inclusive of this fee: CO, FL, GA, IA, IN, KY, MA, NE, NH, NJ, NY, SC, and TN. Terms do not necessarily represent actual available credit terms. We do not guarantee the accuracy of the credit figures, or their applicability to your circumstances. We encourage you to seek advice from qualified financial service professionals regarding all your personal finance needs. We encourage you to seek advice from qualified financial service professionals regarding all your personal finance needs.
4 Copyright © 2024 by Kelley Blue Book Co., Inc. All Rights Reserved. Blue Book is a trademark of Kelley Blue Book Co., Inc. The specific information required to determine the value for each used vehicle is supplied by the dealer (or by a third party on behalf of the dealer). used Vehicle valuations are approximations and vary by vehicle, region, mileage, condition and vehicle options. Kelley Blue Book assumes no responsibility for errors or omissions.
Enterprise Car Sales

Terms & Conditions
1 Price includes all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes; also not included are title registration, tag, governmental fees, electronic filing charges (excluding CO), any emissions testing and/or state inspection fees, transfer fee, and any finance charges (if applicable). Price does not include processing, administrative, dealer conveyance fee, closing, dealer and handling, or similar fees of $399 or less, except in the following states where the advertised price is inclusive of this fee: CO, GA, IA, IN, KY, MA, NE, NH, NJ, SC, and TN. In WA state, a documentary service fee in an amount up to $150 may be added to the purchase price or capitalized cost. Vehicles subject to prior sale. We make every effort to provide accurate information including but not limited to price, miles and vehicle options, but please verify with your local Enterprise Car Sales location before purchasing. Current mileage may vary due to test drives and vehicle relocation. Used vehicles were previously part of Enterprise short-term rental and/or lease fleet or purchased by Enterprise from other sources including auto auctions, with previous use possibly short-term rental, lease or other.
2 EPA fuel economy ratings are provided by the vehicle manufacturer and may vary with vehicle use, condition and driving habits.
3 Payment based on amount financed for month term APR chosen when customer estimated payment using the site calculator. These calculators are for educational purposes only. Calculator results do not include tax, title, tags, governmental fees, and emissions testing charges. Calculator results does not include processing, administrative, closing, dealer and handling, or similar fees of $399 or less, except in the following states where the advertised price is inclusive of this fee: CO, FL, GA, IA, IN, KY, MA, NE, NH, NJ, NY, SC, and TN. Terms do not necessarily represent actual available credit terms. We do not guarantee the accuracy of the credit figures, or their applicability to your circumstances. We encourage you to seek advice from qualified financial service professionals regarding all your personal finance needs.
Enterprise Car Sales

Terms & Conditions
estimate: The Kelley Blue Book® trade-in value is an estimate based on the information provided in the online assessment tool. The final trade-in value is contingent upon an in-person vehicle inspection at an Enterprise dealership closest to the zip code provided in order to validate the vehicle’s condition. If the inspection differs from the online assessment or description of your vehicle’s condition, Enterprise may adjust the value. The online trade-in value is valid through the date provided.

fees: Source: https://www.edmunds.com/car-buying/know-all-the-costs-before-saying-yes.html

7-Day Buyback: For a period of 7 days after the date of purchase or 1,000 miles beyond the odometer reading at purchase, whichever comes first, the vehicle may be returned for the exact price originally paid minus a $200 restocking fee, (as allowed by law).
Enterprise Car Sales

Enterprise Car Sales - We Transfer Cars
The ZIP code you entered indicated that is your nearest location. We'll be happy to transfer any vehicle from another location to .

Local Transfers

We offer free transfers of any vehicle within the metro area to , your nearest location. To start the transfer process, just give us a call at and an Enterprise representative will assist you. Certain restrictions apply.

Non-Local Transfers

Any vehicle outside the metro area can be transferred to , your nearest location by following this simple transfer process.
  1. Contact , your nearest location at and an Enterprise representative can answer any of your questions about the vehicle and the transfer process.
  2. If after speaking with an Enterprise representative you determine that you would like to transfer this vehicle, a non-refundable transfer fee is required to begin the transfer process.
  3. Bring your transfer payment to , your nearest location. Once transfer fee is paid, the request to transfer the vehicle will be completed. Please note the time it takes to transfer a non-local vehicle varies by distance.
  4. Transfer fee is subject to Title Ad Valorem Tax calculation upon vehicle sale in Georgia.
  5. Transfer fee may be subject to taxes upon vehicle sale in some states. Contact an Enterprise Car Sales Consultant for more information.